The process was smoo...
Mazda CX-3
The process was smooth overall and my Mazda CX-3 was also in good condition but there was some delay in the delivery of the car which could not be resolved by the customer support team on time.
Alakiir Grace
Oct 24, 2023
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Very impressed. I fo...
Mazda CX-3
Very impressed. I found a new Mazda CX-3 with ease after I started searching for it. Excellent service.
Pascal Niyibizi
May 16, 2024
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Fantastic support
Mazda CX-3
SAT provided fantastic support during my car purchase. Their staff was professional and attentive. I am extremely pleased with my Mazda CX-3.
Samuel fagan
May 06, 2024
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The interior had a s...
Toyota COASTER
The interior had a small stain on the back seat that was not visible in the photos. Customer support was polite and offered me a discount on my next purchase. Overall, I appreciate how they handled it, that was a positive experience.
Isaac Omondi
May 02, 2025
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I had trouble unders...
Mazda CX-8
I had trouble understanding the import process at first, as there was a lot of paperwork. SAT Japan walked me through it and sent detailed guidance and support. Now that it's all done, I'd happily go through it again.
Amos Kipchumba
May 01, 2025
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Communication was a ...
Mitsubishi DELICA D2
Communication was a bit slow during the holiday week, which made me nervous. Once things picked up, SAT Japan handled everything professionally. The car I received was clean, reliable, and affordable.
Lawrence Wekesa
May 04, 2025
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The radio system was...
Toyota C-HR
The radio system wasn't working correctly when I got the car. SAT Japan told me this was noted in the inspection sheet, which I had missed. Lesson learned to read everything closely, but overall, the car is solid and clean.
Derrick Kiplagat
May 03, 2025
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Everything was good ...
Toyota VITZ
Everything was good except the battery was weak when the car arrived.SAT Japan compensated me for a replacement after I shared a receipt. I was really impressed with how they handled the issue and great customer care. Definitely recommended!
Collins Obuya
May 02, 2025
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Shipping took a bit ...
Toyota PASSO
Shipping took a bit longer than expected due to customs delays, which stressed me out. But SAT Japan kept in touch and provided all the documents I needed. Once the car arrived, it was in excellent condition and worth the wait.
The car had a minor ...
Toyota PROBOX VAN
The car had a minor scratch on the back bumper that wasn't clearly shown in the photos. SAT Japan offered a partial refund and apologized for the oversight. I am still happy with the car. Overall, it drives great and was a good deal.
Allan Okello
Apr 15, 2025
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I was worried about ...
Toyota HIACE VAN
I was worried about buying a Van online, but SAT Japan made the whole process simple and smooth. They replied to all my questions and even sent detailed photos and reports. The car arrived exactly as defined, and I am super happy with the service!
Victor Ndungu
Apr 14, 2025
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I had some concerns ...
Toyota VOXY
I had some concerns about shipping delays, but SAT Japan kept me updated every step of the way. Customer support was really responsive, and the tracking system was reliable. My car arrived earlier than expected and in perfect condition!
Eric Kariuki
Apr 13, 2025
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