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My delivery got delayed by a day for the first time on SAT. I was not expecting that of this platform.
I always post positive reviews for SAT but I faced a late delivery this time. Hopefully, you guys restore that next time.
Too many website bugs and glitches and I had to wait till the website wasn’t hung up.
My experience with SAT was great. The sales team was knowledgeable and helped me make the right choice. I am very happy with my Toyota Prius Alpha.
I was kind of worried at first because I couldn't find any reviews online regarding this company that I deemed legit and credible. I saw reviews on the app and still wasn't convinced because I am purchasing from Hawaii, in the United States, and I couldn't find many reviews from the USA. Well, I paid for the car, and then about 1 month later it was shipped. Shipping took only about 8 or 9 days because I'm in Hawaii, not the mainland United States. I just received the car and it was in amazing condition just like they had told me. I'm very happy about that. The only reason I did not rate them 5 stars is because of the fact that some days I would contact them, and I wouldn't hear back from them in a day or more. The lack of communication, time difference, and lack of popular reviews made me feel like I may have gotten scammed. But the car did arrive and it was priced great too. Aside from the spotty communication, I would order a car from them again because I know they are a real reputable car sourcing company. Thank you SAT Japan! ✌?
I had an amazing time ordering from this site. Their car collection is phenomenal and the team is supportive and nice.
I buy this Suzuki Alto from Sat Japan because I wanted cheap car with good fuel economy. Honestly it is better than I expected. Small outside but enough space for daily use. Parking is very easy and petrol consumption is excellent. The buying process was simple. I never imported a car before, so I had many doubts. Sat Japan staff guided me step by step and always replied politely. They did not disappear after payment, which I really liked. The car arrived clean and running perfectly. For people needing affordable and reliable transport, I think this is a smart choice. Thank you Sat Japan for making my first import experience easy.
Good experience overall. I searched many companies before but finally selected Sat Japan. They answered my emails fast and kept informing me during shipping time. This car looks even better in real life. Cabin is modern, plenty of room and very easy to drive in town. Air conditioning is strong which is important for our weather. I also like how silent the engine is. Everything arrived as promised and paperwork was handled well. For anyone thinking to import Japanese cars, I think Sat Japan is a company worth trying. I am satisfied with both the vehicle and the customer support.
This Toyota car is exactly what my family needed. Big space, comfortable seats and driving is very smooth. Children have enough room and even long travel is not making us tired. Sat Japan helped me choose the right vehicle instead of pushing expensive one. That made me trust them more. They explain inspection report and condition before I paid. Everything was transparent. Car reached in very good condition and started without any issue. I am enjoying it every day now. If someone ask me where I got this vehicle, I always mention Sat Japan because my experience was really positive from beginning until finish.
