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Customer Reviews

The interior had a s...

Toyota COASTER

The interior had a small stain on the back seat that was not visible in the photos. Customer support was polite and offered me a discount on my next purchase. Overall, I appreciate how they handled it, that was a positive experience.

Isaac Omondi

May 05, 2025

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I had trouble unders...

Mazda CX-8

I had trouble understanding the import process at first, as there was a lot of paperwork. SAT Japan walked me through it and sent detailed guidance and support. Now that it's all done, I'd happily go through it again.

Amos Kipchumba

May 05, 2025

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Communication was a ...

Mitsubishi DELICA D2

Communication was a bit slow during the holiday week, which made me nervous. Once things picked up, SAT Japan handled everything professionally. The car I received was clean, reliable, and affordable.

Lawrence Wekesa

May 05, 2025

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The radio system was...

Toyota C-HR

The radio system wasn't working correctly when I got the car. SAT Japan told me this was noted in the inspection sheet, which I had missed. Lesson learned to read everything closely, but overall, the car is solid and clean.

Derrick Kiplagat

May 05, 2025

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Everything was good ...

Toyota VITZ

Everything was good except the battery was weak when the car arrived.SAT Japan compensated me for a replacement after I shared a receipt. I was really impressed with how they handled the issue and great customer care. Definitely recommended!

Collins Obuya

May 05, 2025

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Shipping took a bit ...

Toyota PASSO

Shipping took a bit longer than expected due to customs delays, which stressed me out. But SAT Japan kept in touch and provided all the documents I needed. Once the car arrived, it was in excellent condition and worth the wait.

Eric Njenga

May 05, 2025

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The car had a minor ...

Toyota PROBOX VAN

The car had a minor scratch on the back bumper that wasn't clearly shown in the photos. SAT Japan offered a partial refund and apologized for the oversight. I am still happy with the car. Overall, it drives great and was a good deal.

Allan Okello

Apr 23, 2025

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I was worried about ...

Toyota HIACE VAN

I was worried about buying a Van online, but SAT Japan made the whole process simple and smooth. They replied to all my questions and even sent detailed photos and reports. The car arrived exactly as defined, and I am super happy with the service!

Victor Ndungu

Apr 23, 2025

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I had some concerns ...

Toyota VOXY

I had some concerns about shipping delays, but SAT Japan kept me updated every step of the way. Customer support was really responsive, and the tracking system was reliable. My car arrived earlier than expected and in perfect condition!

Eric Kariuki

Apr 23, 2025

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