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FAQs

Anyone seeking Japanese vehicles can become a registered member of SAT.

No, there is no registration or membership fee. Sign up today and explore our wide range of Japanese used cars.

Our office timings are from 8:30 a.m. to 7:00 p.m. (Japan standard time). We will provide notifications in the event of office closures or holidays.

Our prime business language is English. However, we also do business in Japanese.

Investing in Japanese vehicles is a smart decision due to their superior quality. Japanese vehicles are built with high standards, making them highly dependable and less prone to costly repairs or breakdowns.

If you have more questions or queries, feel free to consult our customer support. We will be happy to assist you.

SAT has a team of experienced professionals who conduct comprehensive vehicle inspections. They ensure that the vehicle is in good condition. If the car is going for auction, they ensure that all the specifications provided by the auction house match the actual specifications of the car.

Before making the purchase, you will be provided with 30 images of the vehicle (exterior and interior). It will assist you in determining the state of the car and help you decide if it is worth buying.

We have a team of highly skilled professionals who carefully inspect every vehicle. In our Japanese car auction service, our professionals ensure before bidding that the car is in optimal condition and that the specification of the car provided by the auction house matches with the actual specifications.

Though SAT offers a thorough inspection of your vehicle, you can also bring your own mechanic to check the condition of the car.

Yes! As long as the order is not sent for shipment, you can cancel it. However, if your vehicle has been sent for shipment, you cannot cancel it.

No, you do not have to pay any penalty in the event of late payment. However, keep in mind that you must provide proof of payment within five days of placing an order to confirm your order and reassure us that you want to purchase the vehicle.

You will have to give the whole payment before the shipment of the vehicle. There is also no installment policy offered by SAT.

If you want to negotiate the price of any vehicle, contact us through our customer support system.

The deposit sent to SAT is 100% refundable if you no longer want to purchase the vehicle. Please note that bank charges, which are $50, will be deducted in case of a refund.

Delivery of the vehicle depends upon the shipping schedule. However, it usually takes from 4 to 8 weeks for the vehicle to be delivered to you.

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