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Company Overview

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What Does Our Car Insurance Cover? 

We cover a variety of automobile insurance needs, including

Engine mechanical issues

Partial damage to the vehicle

Electrical issues

Missing item replacements

Transmission mechanical issues

Benefits of SAT’s Car Insurance 

Our insurance policy offers extensive coverage, ensuring your vehicle is protected from unforeseen delivery mishaps, theft, and damage, with repair costs fully covered for your peace of mind.

How to Report an Issue to Us? 

To ensure complete transparency and to maintain proper structure for post-damage situations, we have designed a systemic process.

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Report the Issue

Connect with our customer service department within two days of collecting the vehicle and submit the proof of the automobile demonstrating any harm.

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Damage Assessment

After receiving the evidence, your request is referred to an internal evaluation. We will inform you of the evaluation results through your email or contact number.

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Damage Claims Approval

Once the damage claims have been approved, the compensation is negotiated among the sales team and the authority, depending upon the severity of the case.

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Damages Reimbursement

Once the compensation is finalized for the damages during the shipment, our dedicated support team will guide you in promptly obtaining your reimbursement.

Coverage for Small Damages May Be Exempted 

Our insurance policy is designed to protect our clients from significant financial losses. However, minor damages such as scratches, dents, and other minor abrasions are considered low-risk issues and do not cause a substantial financial burden on the policyholder. As a result, it might be excluded from the coverage policy.

Please refer to our terms and conditions for further details.

Frequently Asked Questions

To ensure our customers’ satisfaction, we provide detailed pictures of the vehicle to help you with your buying decision.

Yes, we provide insurance services incase your vehicle is damaged during delivery.

Please reach out to us at sales@satjapan.co or support@satjapan.co to get your questions answered regarding our insurance service.

No, we do not provide insurance for car damages that occur after you receive your order.

Our support team takes 2-3 days to examine each case and decide the compensation.

Frequently Asked Questions

To ensure our customers’ satisfaction, we provide detailed pictures of the vehicle to help you with your buying decision.

Yes, we provide insurance services incase your vehicle is damaged during delivery.

Please reach out to us at sales@satjapan.co or support@satjapan.co to get your questions answered regarding our insurance service.

No, we do not provide insurance for car damages that occur after you receive your order.

Our support team takes 2-3 days to examine each case and decide the compensation.